Terms of Use

1. Introduction

Welcome to the Ecotra LLC website. By accessing, interacting, or using our site and mobile application, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, please do not proceed with using our website or mobile application. Please note that this document outlines the general terms governing the use of our website.

This document does not set out our booking terms or other terms and conditions of our services. For more information about booking terms and other terms of our services, kindly see our Booking terms and conditions.

In this document, the terms "you" and "your" shall refer to any person who visits, browses, interacts, or otherwise uses our website or receives any of our e-mails.

These terms of use cover our website and mobile application, including those that may be created in the future for permanent or short-term promotional purposes.

2. Acceptance of Terms

By using this website, you affirm that you are at least 18 years old, or if you are younger, you have your parental consent and guidance while using this site. Your continued use of our website constitutes acceptance of these Terms and any modifications.

3. Language

Our entire Ecotra LLC site and any bookings, interactions or transactions conducted through this site are in the English language only.

4. Definitions

  • The term "site" refers to the Ecotra LLC website, its subdomains, and mobile application.
  • The terms “User”, "you" and "your" refer to any person who visits, browses, interacts, accesses, or otherwise uses our website or receives any of our e-mails.
  • The terms “We”, “I”, “Our”, “Us”, “Ecotra” refer to Ecotra LLC.
  • The terms “post” or “content” refer to comments, images, write ups, videos, or any form of interaction made on the Ecotra site.

5. Changes to Terms of Use

Ecotra LLC reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this website; Hence, users are encouraged to review these Terms of Use regularly.

6. Use of our Site

You hereby agree to use our website(s) and mobile application only for lawful purposes connected to the intended purposes of our sites; hence, you must not use our websites for any unlawful purpose or criminal activity. Importantly, you must not try to unlawfully gain access to any of our sites or systems. It is also prohibited to use our websites to market or advertise any third-party products or services.

The Ecotra Community function

The Ecotra Community function is a unique function of our mobile application. In the Ecotra Community, we may offer a couple of community functionalities that enable you to post your photos, create photo galleries, comment, review, post content on our site, and interact with other members of the community. However, it is important to note that whatever you post in our community or site is available for the public and may be visible to anyone in any part of the world.

It is also important to note that your post or content in our community or site may be subject to moderation or deletion by Ecotra at any time. Hence, you must engage respectfully and responsibly at all times. You hereby agree that you will be personally responsible for your use of all community features on the Ecotra site and for all of your interactions and activity on our site. If at any point or for any reason we determine or reasonably suspect that you have been or may have been involved in any prohibited activity, toxic, disrespectful toward another user, or otherwise violated any of our terms and conditions, we may restrict your access to our site temporarily or ban you permanently. depending on the extent of breach.

Ecotra will not be responsible, or liable to you or any third party, for the kind of content, or accuracy of any content posted by you on our site. Importantly, the views expressed by other users in our community are solely the views of the viewers. They do not represent our views or values at Ecotra LLC.

As a user on the Ecotra site and community, every user shall ensure the following:

  • That anything you post to our site and/or community (whether text or pictures), relates solely to us and our products/services;
  • That your post or content is in accordance with our rules and acceptable user policies which we may review, update, or amend at any time.
  • That your post/content is neither in breach of any duty of confidentiality nor an infringement of any rights of a third party;
  • That your post/content is not unlawful, defamatory, threatening, discriminatory, or capable of inciting hatred or violence of all kinds;
  • That your post/content is not detrimental to any group of people, institutions, or religious association or an infringement of people's privacy or choices;
  • That your post/content is not harmful to children/minors;
  • That your post/content does not cause or is likely to cause unwarranted distress or any kind of damage to any person or group of people;
  • That your post/content is not detrimental to our intellectual property (trademark) or our website content;
  • That your post/content is not a personal data of any third party;
  • That your post/content does not in any way use our site to promote or advertise any business, product, or service not related to us;
  • That your post/content does not promote illegal activity or suggest that you have intentions of committing them;
  • That your post/content is not vulgar, inappropriate, or indecent;

It is important to note that any content you upload to our community and/or site will be considered non-confidential; hence, we have the right to disclose your identity to any third party, including the police or government agency/authority who cites violation of rights or demands an investigation or in respect of your post/content.

7. License

With regard to any content/post you make on our site or community (including text and pictures), you hereby agree to grant Ecotra LLC in perpetuity, an irrevocable, royalty-free, and transferrable license, with the right to grant sub-licenses, publish, repost, republish, copy and edit, use, distribute, adopt, translate, publicly display, create derivative works, from, perform, and without limitation, do anything whatsoever with that content, in any form, and in any part of the world.

Therefore, you agree that by posting a message, image, or any kind of content on our site, website, mobile application, and community, you understand that the content becomes “public domain” and may be used by Ecotra LLC for purposes of marketing and other purposes without any compensation required to be paid to you or other users. You hereby waive all moral rights, including author/creator rights in relation to any content or post you make on Ecotra website and Mobile application, as Ecotra LLC shall possess unlimited rights to all of such contents by from the moment they are posted.

By accepting our terms of use, you hereby guarantee Ecotra LLC that you have the right to grant the license stated above, and that the exercise of the license by us shall not infringe any copyright or any other intellectual property rights in any part of the world. To that effect, you wholly accept to relieve Ecotra LLC of any liability that may arise from your post or content on the Ecotra website or Mobile Application.

8. User Responsibilities

  • Use the website for illegal purposes.
  • Interfere with or disrupt any security, integrity, or performance of the website.
  • Attempt to gain unauthorized access to any parts of the website or its systems.
  • Transmit any viruses, malware, or other harmful code.

9. Intellectual Property

All content on this site, including text, graphics, logos, images, and software, is the property of Ecotra LLC or its licensors and is protected by the relevant copyright, trademark, and other intellectual property laws.

10. Limited License

Ecotra LLC grants you a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes. Therefore, you shall not reproduce, distribute, or create derivative works from any content without express written permission.

11. Accessing Our Site

11.1 Website Availability/Functionality

Our site will be available only at times we deem fit or convenient. While we will always ensure the functionality of our site(s) consistently, we do not guarantee that our site, or any of its content or feature will always be available or uninterrupted. We may suspend any or all parts of our site and our services at any time without notice and for any reason, including for upgrade, maintenance, enhancements, repairs, and investigation.

In the event of the unavailability of our site or any of our services, we shall not be liable to you (including in negligence) for such unavailability of our site, site features, or services, and we shall have no obligation to you to ensure availability of our sites and services at all times.

11.2 User systems

You are responsible for taking the necessary measures to ensure that you have access to our site and our various services, including compatible software and strong internet access. You are also responsible to ensure that all persons who access our site through your internet connection or device are of legal age, fully aware of these terms of use and other applicable terms and conditions, and ensure compliance to these terms.

11.3 No Wrongful Use of our Sites

You must not wrongfully use our site(s) by introducing any virus, trojan, worm, logic bomb or other material which could cause harm or destruction. You are also prohibited from attempting to gain unauthorized access to our websites, mobile app our servers, or database connected to our websites. Overloading of our websites, leading to a denial of service to you or other third parties could be detrimental; hence, not allowed. In the event of breach, we may immediately withdraw your permission to use our site among other options or remedies at our disposal.

Such breach could also be a criminal offense under the Electronic Communications and Transactions Act, no. 25 of 2002 and other applicable Law, therefore, we strongly advise against it.

We reserve the right to report incidents of breach to relevant law enforcement agencies and authorities, who may also require a disclosure of your identity. In such events, we will make necessary disclosures including that of your identity to the authorities.

12. The Use of Forms on the Ecotra Site

  • Some information are mandatory; hence, such mandatory fields are marked by an asterisk (*). Without filling out such fields, you may be unable to submit your form. On the other hand, fields that are not marked by an asterisk (*) are optional.
  • It is your responsibility to ensure the accuracy of your information. Therefore, before submitting your information via our forms, you must ensure accuracy, and by submitting the form, you confirm to us that every information presented is true, accurate, current, and complete. You also agree to bear the consequences that may arise from providing wrong or false information.
  • You are also required to keep your personal information provided during registration on the site current by updating your information whenever there is a change in the previous information submitted. To that effect, you are solely responsible for any information submitted on our site and shall fully bear the consequence of providing wrong information or not updating your information.
  • If you have submitted a booking or inquiry form with a wrong/false information, or if you have spotted an error on the forms submitted, you may reach out to the provided customer care email(s) or contact line(s) on our site for further assistance to update or correct your information.

13. Registration on Our Site

  • To enjoy our services and other unique programs such as our social community, forums, memberships, and loyalty programs, you may need to register with our website and accept terms applicable to such registration. Hence, we may restrict the functionality of and access to some parts of our websites to only persons who registered with us.
  • After registration on our site, you are responsible for keeping your login details (username and password) or other details relating to such registration confidential, safe and secure. You must not share the details with anyone. Please ensure that any password you provide is unique and a strong password. You must also let us know immediately, if you suspect any unauthorized access to or use of your log-in details or any registration with our websites.
  • We reserve the right to disable any log-in details without notice, if in our opinion you failed to comply with a provision of any of our terms, or if we reasonable suspect unauthorized access to your user account. Hence, when necessary, we may suspend or terminate your registration and/or your ability to access or use any of our site features or our services at any time and for any reason, with or without prior notification to you.

14. Third-Party Links

Our site may contain links to third-party websites. These links are for your convenience and do not signify endorsement by Ecotra LLC. Please note that we are not responsible for the content, services, features, effects, or practices of these third-party sites.

15. Disclaimer of Warranties

The Ecotra LLC site and its content are provided on an "as-is" basis. This means that Ecotra LLC makes no warranties (express or implied) regarding the operation of the website or the information, content, or materials included.

16. Limitation of Liability

To the fullest extent the law permits, Ecotra LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of or inability to use the website. We shall not also be liable for force majeure (anything caused by an event or circumstance beyond our control) or any form of unforeseen loss.

17. Indemnity

You hereby agree to indemnify and hold harmless Ecotra LLC, its affiliates, and their respective directors, employees, and agents from any claims, demands, damages, losses, and expenses, including reasonable attorney's fees, arising out of your use of the website.

18. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Minnesota, United States.

19. Dispute Resolution

Any dispute arising from or relating to these Terms of Use or your use of our site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

20. Termination

Ecotra LLC reserves the right to suspend or terminate your access to the website at its sole discretion, without notice, for any conduct that Ecotra LLC believes violates these Terms or is harmful to other users or the website.

21. Contact Information

For more questions regarding these Terms, please contact us via:

visitafrica@ecotra.org

By using our website, you signify your agreement to these Terms of Use. Thank you for choosing Ecotra LLC for your ecotourism adventures and travel needs!